Administrator

  • Ongoing Agency
  • Nutts corner
  • £10.50 - £11.50phr

Bluestones Staffing

Bluestones staffing is working with our client Bondelivery and due to continued growth throughout the business they have a requirement for an immediate start Administration assistant

Location – Nutts corner

Salary £10.50 – £11.50phr (Depending on age)

Hours : Sunday to Thursday 08:00am – 17:00pm

Duties:

CLERICAL

· Generate/populate daily KPI, warehouse, no stock, printed only reports and circulate as per management and client requirements;

· Generate/Populate reports as per Management or Client requirements/request;

· Investigate, follow up and report non-compliance;

· Liaise with the warehouse team leaders, supervisors, management and warehouse staff regarding any requirements;

· Respond promptly to client and management requests for information / paperwork / reporting requests when required;

· Liaise with warehouse and management regarding queries, information for reports and any problems;

· Ensure hours recorded on NDTS loading report are correct in accordance to activity logs and delivery dispatch figures listed;

· Ensure all activity logs fully returned and correctly completed, reporting anomalies to Manager/Supervisor/Team Leader;

· Populate warehouse productivity report from activity logs and report down time to manager;

· Carry out compliance audits, investigations, corrections, reporting and populating non-compliance reports;

· Managing and maintaining accuracy of stock file within required time frames;

· Investigate any inaccuracy in activity logs and reporting’s;

· Produce weekly productivity league tables for all measurable tasks and display on notice board with daily no stock and pick figures;

· Report any anomalies between hours reported per shift and clocking system;

· Liaise with management regarding customer queries / complaints, inaccurate documentation / discrepancies;

· Assist on the pick/pack floor when required;

· General filing, typing and any other clerical / administration duties as they arise;

· To cover other clerical / administration / departmental duties when appropriate.

QUALITY

· To participate in quality audits when appropriate;

· Ensure all administration and filing is completed in a timely and accurate manner (see aforementioned);

· Ensure you get it right first time;

· Due to the diverse range of clients Bondelivery provides a service to, you must ensure you are fully aware of the different client specifications;

· Communicate any changes to client specifications or operational procedures to the internal quality auditor and manager to ensure an up to date quality manual is maintained;

· Adhere to all operational procedures;

· To ensure compliance with Company Quality Policy;

· To observe Company philosophy on proposals and continuous improvement for the betterment of service, methods and working environment efficiency;

· Immediately report any concerns you may have on any aspect of quality.

HEALTH AND SAFETY:

· Maintain a safe and tidy work area;

· To adhere to safe working practices in accordance with legislation and comply with all Company Health and Safety Rules and Regulations;

· To work in a manner as to prevent or minimize the risk of accident to yourself or others;

· Wear the relevant protective clothing at all times when in warehouse / yard area (e.g. high visibility vest);

· To exercise extreme caution in the warehouse / yard ensuring awareness of vehicular traffic;

· Report all work place accidents and near misses immediately;

· To co-operate fully with management and appropriate outside bodies during investigations.

CUSTOMER SERVICE:

· Ensure all customers are dealt with courtesy at all times;

· Answer the telephone in accordance with company standards;

· Promptly pass on all messages without delay to the relevant persons completing the relevant sections on the message pad;

· Deal with complaints politely and promptly;

· To ensure the principles of good customer service is applied to internal and external customers;

· Liaise with distribution staff regarding problems at delivery point;

· Liaise with customers to ensure they are updated regarding any issues with their delivery and provided promptly with relevant information requested;

· Liaise with other hauliers regarding incoming outgoing deliveries;

· Ensure warehouse supervisors are provided with prompt information regarding any delivery issues.

OTHER:

· Wear the company uniform (if provided) at all times and maintain the uniform in a clean and tidy manner;

· To provide management with relevant information and reports when requested;

If this role is of interest please give Debbie or Tina a call on 02895219313 or email a cv to link below

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