DUTIES & RESPONSIBILITIES:
§ Attend weekly Senior Management team meetings, advise the General Manager, prepare reports and contribute to the development of the Company business plan;
§ Ensure that stock systems are established, monitored and maintained to deliver the best possible service standards.
§ Encourage and build mutual trust, respect, and cooperation among team members;
§ Provide guidance and direction to delivery driver
§ Confer with General Manager to negotiate and handle complaints, settle disputes, and resolve grievances and conflicts;
§ Ensure delivery driver is managed effectively to achieve daily targets;
§ Ensure labour costs are kept in control while achieving output required;
§ Through improvements in efficiency and mechanization continually challenge targets for on time delivery, quality, waste and other KPIs;
§ Take full ownership and responsibility for all quality and delivery issues to ensure they are investigated and an acceptable outcome is reached by working with relevant departments;
§ To reach planned delivery schedules at all times and ensure that any challenges are tackled pro-actively ensuring customer expectations are not affected;
§ Recommend or implement measures within the warehouse to improve work methods, equipment performance, and efficiency;
§ Requisition materials, supplies, equipment parts, or repair services as required;
§ Have a clear commercial focus and well-rounded understanding of business requirements and objectives, including financial understanding and the impact the warehouse has on overall profitability;
§ Understand the importance of customer service and the company culture relating to meeting our customers’ expectations, and manage the team effectively to ensure this is achieved, within company guidelines.
§ Ensure the efficient and accurate inspection of materials, products, or equipment to detect defects to eliminate customer returns;
§ Effective management of all tasks to ensure a desired outcome is reached in a timely manner.
Health & Safety:
§ Ensure all members (staff or sub-contractors when in warehouse) comply with all PPE requirements as appropriate;
§ Ensure that exceptional levels of housekeeping are enforced within all areas of the warehouse in line with Company standards;
§ Ensure that all day to day health, safety and security procedures are adhered to;
§ Ensure risk assessments are completed as required in line with company timescales;
§ Ensure the correct paperwork is completed in line with any accidents on site and appropriate personnel informed;
§ Oversee the planned maintenance of vehicles, machinery and equipment in line with legal requirements and Company Policies.
§ To maintain personal and professional development to meet the changing demands of the job;
§ Help manage costs and overheads, and all factors affecting the profitable performance of the Company;
§ Help manage upkeep and condition of all equipment, fixtures and fittings within the premises;
§ To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
For immediate interview forward cv via link below
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