Warehouse Manager

Website staffingni Bluestones Staffing

DUTIES & RESPONSIBILITIES:

General Management:

§  Attend weekly Senior Management team meetings, advise the General Manager, prepare reports and contribute to the development of the Company business plan;

§  Ensure that stock systems are established, monitored and maintained to deliver the best possible service standards.

 

People Management:

§  Encourage and build mutual trust, respect, and cooperation among team members;

§  Provide guidance and direction to delivery driver

§  Confer with General Manager to negotiate and handle complaints, settle disputes, and resolve grievances and conflicts;

§  Ensure delivery driver is managed effectively to achieve daily targets;

§  Ensure labour costs are kept in control while achieving output required;

 

Distribution:

§  Through improvements in efficiency and mechanization continually challenge targets for on time delivery, quality, waste and other KPIs;

§  Take full ownership and responsibility for all quality and delivery issues to ensure they are investigated and an acceptable outcome is reached by working with relevant departments;

§  To reach planned delivery schedules at all times and ensure that any challenges are tackled pro-actively ensuring customer expectations are not affected;

 

§  Recommend or implement measures within the warehouse to improve work methods, equipment performance, and efficiency;

§  Requisition materials, supplies, equipment parts, or repair services as required;

 

Customer Service:

§  Have a clear commercial focus and well-rounded understanding of business requirements and objectives, including financial understanding and the impact the warehouse has on overall profitability;

§  Understand the importance of customer service and the company culture relating to meeting our customers’ expectations, and manage the team effectively to ensure this is achieved, within company guidelines.

 

 

Quality:

§  Ensure the efficient and accurate inspection of materials, products, or equipment to detect defects to eliminate customer returns;

§  Effective management of all tasks to ensure a desired outcome is reached in a timely manner.

 

Health & Safety:

§  Ensure all members (staff or sub-contractors when in warehouse) comply with all PPE requirements as appropriate;

§  Ensure that exceptional levels of housekeeping are enforced within all areas of the warehouse in line with Company standards;

§  Ensure that all day to day health, safety and security procedures are adhered to;

§  Ensure risk assessments are completed as required in line with company timescales;

§  Ensure the correct paperwork is completed in line with any accidents on site and appropriate personnel informed;

§  Oversee the planned maintenance of vehicles, machinery and equipment in line with legal requirements and Company Policies.

 

Other tasks:

§  To maintain personal and professional development to meet the changing demands of the job;

§  Help manage costs and overheads, and all factors affecting the profitable performance of the Company;

§  Help manage upkeep and condition of all equipment, fixtures and fittings within the premises;

§  To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

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Address

Mallusk Enterprise Park
2 Mallusk Drive
Newtownabbey
Belfast 
BT36 4GN