Bluestones Staffing
Bluestones Staffing, in partnership with Lisburn & Castlereagh Council, are recruiting for a Customer Service Advisor (Scale 3) on a part-time ongoing basis.
The successful candidate will provide a professional customer service experience for visitors, members and potential members. You will also be required to assume other delegated duties relevant to the post reasonably assigned by the Operations Manager and Operations Coordinator, including duties/location to cover leave/other absences across Sports and Leisure facilities.
Hours: Various shifts including evenings and weekends
Rate of Pay: £12.59 per hour
Job Type: Temporary contract, ongoing via Agency
Start Date: Monday 15th September (TBC)
Responsibilities:
- Providing a front of house service including greeting and advising customers and responding to all queries
- Proactively sell and promote services offered by the Centre, including point of sales promotions and promoting at events
- Process casual and member activity bookings via telephone and email/online bookings
- Processing customer purchases and reconcile cash in preparation for lodgement
- Carrying out all relevant clerical duties as instructed
- Assisting in the replenishment of stock, stock control etc
- All other duties as required by management
Requirements:
- 5 GCSE passes at grade A-C, NVQ Level 2 or equivalent
- One years’ experience in a similar position – front of house, customer service, admin/clerical
- Experience in cash handling and preparation of lodgements
- Experience using MS Word and Outlook
- Excellent customer care and organisational skills
- Effective oral and written communication skills
- Applicants must be prepared to work on a rota system which includes evening and weekend shifts
If you are interested in this position please apply below or reach out to Bláthnaid on 028 95 219 313 – closing date is Friday 6th September @ 12pm.