Sales Co-Ordinator

  • Northern Ireland
  • Ongoing Agency
  • Permanent
  • Antrim

Bluestones Staffing

Key purpose of the job

  • As an Sales Co-Ordinator you will be responsible for developing long term relationships with customers.
  • You will work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.

Key Responsibilities

  • Completion of RFQ’s from customers
  • Negotiating with customers regarding pricing/leadtime for orders
  • Processing customer orders
  • Progressing any customer queries regarding outstanding orders
  • Facilitating business reviews with customers
  • Maintain regular customer engagement
  • Ensuring the system is updated using active price management including margins
  • Analysis of customer schedules to ensure stock availability
  • Obtaining up to date forecast information for key customers
  • Monthly sales forecasting analysis on key accounts
  • Creation of commercial invoices and supporting of customer declarations
  • Resolving empty bin queries by liasing with customer & purchasing department
  • Regular reviews of any invoice exceptions
  • Co-ordinate activities with any quality concerns raised by our customers
  • Support and collaborate with AR/AP to resolve invoice discrepancies
  • Liaise with Warehouse operations to ensure timely fulfillment of customer orders
  • Generate customers KPI’s as required
  • Any other duties as required by management

Purchasing Responsibilities – (dependent on branch location & requirement)

  • Liaising with suppliers regarding pricing/lead-time for orders
  • Product sourcing & resourcing
  • Placing PO’s with suppliers
  • Progressing PO’s with suppliers

Education, Experience & Qualifications

  • Proficient in oral, written and mathematical skills
  • Experience of Microsoft Office package including Excel
  • Good time management

This job description reflects the current situation and is subject to change based on the needs of the business.

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