Community Support Officer (PO2) – Admin & Clerical

THIS ROLE IS NOT CURRENTLY LIVE. BSNI ARE BUILDING A LIST OF POTENTIAL CANDIDATES FOR UPCOMING ROLES. 

BSNI are working with Lisburn and Castlereagh City Council to recruit a Community Support Officer (PO2) – Admin & Clerical. This role is temporary.

Rate: £20.98 phr

Hours: 37 pwk

Duration: 24 weeks

Job location: 50 Railway Street, Lisburn, Lisburn and Castlereagh, BT28 1XP, United Kingdom

As a member of the Community Development & Resources Team the post holder will be required to:

• Develop and manage the Community Support Service whilst striving at all times for continuous services improvement.
• Manager and motivate staff to deliver a needs based service which is delivering effective and efficient outcomes and outputs.
• Manage programmes, with a focus outreach to Community/ Voluntary organisations, in compliance with legislation, regulations and internal and external processes.
• Assume any other related duties relevant to the role reasonably delegated by the Community
• Development & Resources Manager, this will include attendance at meeting and participation in an interchange of duties with the Community Facilitates & Resources Officer to cover sickness, annual leave, staff vacancies etc.

KEY DUTIES AND RESPONSIBILITIES:

• Oversee the operational management, staff supervision & development of the Community Support team and establish appropriate targets to promote effective community engagement and ensure the outputs are in accordance with the Council’s Community Development & Good Relations Strategies.
• Develop and maintain good communication links within the voluntary and community sector by encouraging effective networking and promotion of best practice in community development & good relations.
• Develop local policies, service level agreements and systems to ensure the efficient delivery of a need based service that is effectively promoted and communication to all stakeholders.
• To be responsible for the co-ordination and completion of reports, financial claims and monitoring templates for internal and external stakeholders.
• To monitor the performance of all Community Support functions and take corrective action in order to resolve any adverse variances.
• Work across the Community Development & Resources Team and Cultural & Community Services unit on collaborative initiatives and opportunities.
• Assist with management of all budgetary control issues across Community Support, ensuring adherence with Council’s accounting manual.
• Ensure compliance with Council policies and procedures and operate within the highest standards of management and personal behaviour, which reflect the core values and behaviours of the organisation.
• Promote equality of opportunity and access in service delivery and in employment of staff through the mainstreaming of equality within the Council.
• Ensure the provision of high standards of customer care across the services and promote and manage the service effectively and communicate in a way, which enhances and promotes the public image and overall reputation of the Council.
• Develop and enhance working relationships with relevant partners and stakeholders to maximise
  corporate and community planning outcomes and to generate innovation in service delivery.

The services falling within the responsibility of the post are as follow:

• Community Development & Support
• Good Relations
• Administration

Essential Criteria

Qualifications & Experience

It is essential that applicants have a minimum of:

– A degree level qualification in relevant discipline.
EXPERIENCE

– Three years’ relevant experience managing Community Development or Good Relations programme within at least 3 of the following areas:-

• Supervision of staff  and/or volunteers
• Working with a range of stakeholders to achieve effective outcomes
• Policy assessment & development
• Managing a budget
• Delivering a community event

KNOWLEDGE:

• A working knowledge of legislation and regulations around community development, good relations budgetary control and staff management.
• A clear understanding of issues facing local communities locally and across Northern Ireland.
• A good understanding of workings of local government and wider environment and political context in which it operates.

General
1.3- It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and access to a car or * have access to a means of transport which would enable the applicant to carry out the duties of the post.

For more information please contact Jessica on 02895219313.

BSNI is an acting recruitment agency

At Bluestones Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.