Website staffingni Bluestones Staffing
BSNI is working with a leading fastening company to recruit and experienced account co-ordinator, this is an exciting time to be joining a growing organisation.
Position: Account Co-Ordinator
Duration: Permanent
Salary: £30 – £32 per annum
Position Summary
As an Sales Co-Ordinator you will be responsible for developing long term relationships with customers.
You will work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.
Key Responsibilities:
· Completion of RFQ’s from customers
· Negotiating with customers regarding pricing/leadtime for orders
· Processing customer orders
· Progressing any customer queries regarding outstanding orders
· Facilitating business reviews with customers
· Maintain regular customer engagement
· Ensuring the system is updated using active price management including margins · Analysis of customer schedules to ensure stock availability
· Obtaining up to date forecast information for key customers
· Monthly sales forecasting analysis on key accounts
· Creation of commercial invoices and supporting of customer declarations
· Resolving empty bin queries by liasing with customer & purchasing department
· Regular reviews of any invoice exceptions
· Co-ordinate activities with any quality concerns raised by our customers
· Support and collaborate with AR/AP to resolve invoice discrepancies
· Liase with Warehouse operations to ensure timely fulfilment of customer orders
· Generate customers KPI’s as required
· Any other duties as required by management Purchasing Responsibilities – (dependant on branch location & requirement)
· Liaising with suppliers regarding pricing/ leadtime for orders
· Product sourcing & resourcing
· Placing PO’s with suppliers
· Progressing PO’s with suppliers
Education, Experience & Qualifications:
Proficient in oral, written, and mathematical skills
Experience of Microsoft Office package including Excel
Good time management
Account coordinating / admin type role
This job description reflects the current situation and is subject to change based on the needs of the business
BSNI is acting as a recruitment agency
If you are interested please apply then call Debbie on 02895219313