Bluestones Staffing
Job description
BSNI have a fantastic opportunity for Belfast City Council for Cemeteries Administrator
Hours: 9am – 5.30pm- 37 hours per week
Rate of pay: £13.24 per hour
Main purpose of job
To be responsible to the Bereavement Administration Manager, through the Senior Cemeteries Administrator, for the work in a site-based cemetery office or in the central public office (Cecil Ward Building) as required.
To provide clerical and administrative support to ensure the service meets its objectives in a cost efficient and effective manner.
To respond to enquiries and complaints from the public and representatives from the bereavement industry; providing practical advice and front line customer support as required, in a sympathetic and dignified manner.
Summary of responsibilities and personal duties
To assist in the end-to-end administration of the council’s cemeteries and crematorium including, but not limited to:
City Cemetery, Falls Road;
Dundonald Cemetery, Upper Newtownards Road;
Roselawn Cemetery, Ballygowan Road, Crossnacreevy;
Crematorium, Roselawn Cemetery; and
Cemeteries/Crematorium Central Office Cecil Ward Building.
To assist in the administration of other cemetery sites as required, including assisting the public in the identification of graves.
To keep all records at each cemetery as appropriate and prepare funeral cards for the use of the applicable Cemetery Manager.
To use and maintain computer based record systems and manual records as required.
To assist in providing information and advice to the public regarding memorialisation options at the cemeteries and crematorium.
To undertake general administration duties such as word processing and reports.
To liaise with cemetery site staff as required.
To assist the Bereavement Administration Manager and Senior Cemeteries Administrator by providing on-the-job training and mentoring as required.
To assist with promotional and educational practices as required, including the provision of applicable historial information.
To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
To act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
To undertake the duties in such a way as to enhance and protect the reputation and public profile of the council.
To undertake such other relevant duties as may from time to time be required at any location
In particular for assisting in the booking, recording and processing of statutory documentation for burials and cremations; includes key-holding duties at site offices.
If you are interested please call Debbie on 02895219313