Assistant Digital Analyst

Bluestones Staffing is partnering with Belfast City Council to hire an Assistant Digital Analyst on a temporary ongoing basis. This is a full-time position with an immediate start required upon selection.

Hours: Monday to Friday, 9am to 5:30pm
Job Type: Temporary Ongoing via Agency
Rate of Pay: £13.93 per hour
Start Date: 18th October 2024 (TBC)

Job Responsibilities:

• Assisting with the development, implementation, and support of IS/IT solutions, delivering to agreed time, budget, and performance standards.
• Providing support in Desktop and Networking, including the rollout of upgrades to the council’s network and desktop equipment.
• Patching, testing, and troubleshooting equipment connected to the corporate network, and checking configurations in Active Directory.
• Transporting and installing IT equipment across various council sites in Belfast using the assigned council vehicle.
• Diagnosing and resolving software and hardware incidents across multiple systems.
• Coordinating visits to sites and ensuring access arrangements.
• Communicating regularly with line management on progress and any issues faced.

Essential Criteria:

• Five GCSEs (Grades A-C) including English, or completion of a recognised IT skills development course (or equivalent qualifications).
• Minimum one year of relevant experience in software development or IS/IT support.
• Proficient in Microsoft Excel and IT systems.
• Ability to troubleshoot, configure networks, and resolve IT issues.
• Strong written and oral communication skills to work efficiently with others.
• Organisational skills to meet deadlines and manage diary schedules.

Desirable Criteria:

• Experience with Active Directory, PC builds, and network configuration.
• Previous experience in providing server and storage support.
• Third level qualification in a relevant IT-related discipline.
• Familiarity with customer care principles and providing IT support in a professional manner.

  If interested, please apply below or send your CV to blathnaid.mcelduff@bluestones-staffing.co.uk for immediate consideration.