Bluestones Staffing
BSNI are working with Lisburn and Castlereagh City Council to recruit a Casual Recreation Assistant (Scale 3) – Leisure. This role is temporary.
Employment type
Temporary
Number of people required
5
Target start date
04 Mar 2026
Duration
13 Weeks
Hours per week
7
Rate
PAYE: £13.69 per hour
Job location
111 Old Dundonald Road, Dundonald, Belfast, Lisburn and Castlereagh, BT16 1XT, United Kingdom
The post holder is responsible for providing and maintaining a high level of customer service, and for ensuring that facilities are clean and well presented. Ensure equipment is serviceable and properly handled and that all Health & Safety Policies and Hygiene standards are maintained in accordance with Council Protocol.
KEY PURPOSE OF THE JOB:
As a member of the Sports Services Team, the postholder will be required to play a key role in ensuring that a quality customer service is provided to customers on a consistent basis through the provision of clean and hygienic facilities and by helping ensure that the highest standards of health and safety for customers and colleagues are maintained at all times.
The post holder will assume other delegated duties appropriate to the post reasonably assigned by management.
KEY DUTIES AND RESPONSIBILITIES
Assist with the delivery of the centre programme and carryout any additional duties relevant to the post including carrying out Ice stewarding, Skate Grinding, Bowling Customer Service and Indiana Land duties.
Help ensure that all health & safety legislation, relevant guidelines and Council Health & Safety policies are complied with in relation to the services and activities of the facility and ensuring that any defects or potentially risks are reported to their immediate supervisor, including carrying out relevant checks and completing relevant forms and reports.
Help ensure that relevant checks and records such as cleaning checks, accident / incident report forms etc are completed in a consistent and accurate manner.
Help ensure the safe handling, erection / dismantling of all sports / activity equipment within the facility to ensure that all activity areas are suitably prepared / ready and safe for customer use.
Help ensure that the highest standards of cleanliness and housekeeping are maintained throughout the facility by carrying out associated cleaning duties, operating cleaning equipment/machinery and carrying out relevant checks and helping ensure the safe storage of sports equipment, cleaning materials/chemicals etc.
Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facility, to help ensure a safe environment for both customers and work colleagues.
Assisting with the general control and supervision of customers to help ensure a safe and enjoyable experience for all and deal with all customer contacts in a positive, helpful and friendly manner.
Assist in inducting new staff and any temporary work placement students.
Responsible for responding to and dealing with accidents throughout the centre and carrying out First Aid to relevant parties.
Where appropriate use emergency/lifting equipment to remove casualty form ice pad.
Undertake reception and control clerk duties as and when required.
Undertake caravan park warden duties as and when required.
In the absence of the Operation Coordinator (6am – 9am daily) assist the senior recreation assistant in duties including, cash handling, centre bookings and security and emergency evacuation procedures.
Note:
The post holder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation.
Essential Criteria
It is essential that applicants have a minimum of:
1.1 – One year’s experience of working within a wet or dry facility, e.g. Outdoor Sports Pitches, Leisure Centre, Recreation Centre, Private Fitness Club or other sport/leisure organisation
– Previous experience dealing with the general public
Experience of recording and maintaining information
Awareness of Child Protection and Vulnerable Adult issues
Ability to work unsociable hours on a rota basis and ability to work additional hours as required.
Must be willing to undertake ice skating lessons
Desirable Criteria
It is desirable that applicants have:
1.3 – Previous experience within the Leisure Industry
1.4 – Experience of I.T. based systems
It is desirable that applicants possess:
1.5 – A current First Aid at Work certificate
Knowledge of Health and Safety requirements specific to the Leisure Industry
BEHAVOURAL COMPETENCIES – REFER TO ATTACHED GUIDE ‘COMPETENCY FRAMEWORK FOR LOCAL GOVERNMENT’
The following behavioural competencies have been designated as essential behaviours that should be demonstrated in order to successfully perform this role. These behaviours will be assessed during the selection process. Applicants should refer to the attached competency guide.
1.3 – Managing Performance
Sets clear, aligned, high standard performance goals and objectives for self, others and the organisation
2.2 – Developing our Own Capability
Looks for opportunities to learn and develop in order to deliver and add value to their own role.
3.3 – Meeting Customer Needs
Establishes the needs of customers and strives to ensure that these are met.
4.3 – Achieving Results
Takes personal responsibility for making things happen. Shows motivation and perseverance in overcoming obstacles and achieving results
For more information contact Jessica or Debbie on 02895219313
BSNI are an acting recruitment agency.