Tourism & Events Assistant

BSNI are working with Belfast City Council to recruit a Tourism & Events Assistant – Admin & Clerical. This role is temporary.

Employment type
Temporary
Number of people required
1
Target start date
27 Apr 2026
Duration
19 Weeks
Hours per week
37

Rate
PAYE: £18.85 per hour

Job location
9-21 Adelaide Street, Belfast, Antrim, BT2 8GD, United Kingdom
Work pattern
Usually 3 days in the office, two days at home

Main purpose of job

Reporting to the appropriate Officer, this post will be responsible for:

Supporting the Tourism and Events unit programme of work, events and initiatives including those supported through the tourism and events funding schemes that will help raise the profile of Belfast on a global stage
Assuming the role of Deputy Events Controller and assist in all legal, Health and Safety, marketing, financial and administrative aspects of the Tourism and Events programme.
Assisting in the management, collation, assessment and evaluation of Tourism and Events initiatives and maintain KPI and marketing databases.
Assisting with the effective coordination, administration and delivery of all major events, festivals and tourism initiatives.
Contributing to the delivery of small-scale public events and projects through the implementation of the units business plan to support the delivery of the Cultural and Tourism strategies.

Summary of responsibilities and personal duties

Work as part of the wider Tourism and Events team; ensuring a cohesive and collaborative approach to delivery of all interrelated projects and initiatives.
Assist with all major city events, festivals (signature events, special commissions and other similar events) and other tourism initiatives, including planning, organisation, marketing and administration and to undertake any research necessary under the direction of the relevant Officer.
Support the delivery of national, international and world level events, festivals and tourism initiatives within the city, working in multi levelled partnerships with Central Government, its agencies and international/world governing bodies/organisations.
Assist with the marketing and delivery, including administration to audit standards, of events and tourism initiatives supported through the tourism and events funding schemes.
Assist in the management and promotion of all city tourism initiatives and city events, including advertising, branding, the production of printed materials and distribution of materials in conjunction with the Marketing and Communications team, Visit Belfast, BCCM and other relevant external stakeholders.
Assist in the arrangement of local event organising committee meetings in relation to events and other citywide and tourism initiatives.  Represent the Tourism and Events unit at various meetings and to assist in the preparation of delegated authority reports, presentations, running orders, speeches, agendas and deliver briefings where necessary within Council.
Establish and maintain good working relationships with other council departments and sections, civic dignitaries, members, stakeholders, statutory agencies, voluntary organisations and key external partners to ensure a corporate approach to all tourism initiatives and council events when required.
Contribute to the management of small-scale supporting events and animation programmes, including content development, promotion, insurance and planning applications in line with the council�s financial and procurement procedures.
Assist in the development of the Unit�s Business Plan, Marketing Plan and all other associated strategic activities that work towards the council�s corporate strategic objectives.
Assist in the management, the collation, assessment, evaluation and reporting of the economic and social impact of each tourism initiative, event or related activity that is assigned to the post holder and to maintain the unit�s Key Performance Indicator and Marketing databases up to date to be used for unit evaluation in line with the department�s corporate objectives.
Assist in the drafting of legal documents such as, but not limited to, contracts and funding agreements with external partners and contractors; and to oversee the fulfilment of such in conjunction with Legal Services.

Assist in the development, monitoring and management of each project budget as required for tourism initiatives and events in accordance with the council�s stated policies and any financial regulations and standing orders.
Assist with drawing up and assessing quotations, assist in the tender process as required and to input into the unit�s Supplier Management Systems for services and goods in accordance with relevant council and departmental procedures.
Assist in the management and implementation of all health and safety issues associated with events from planning through to post evaluation and to ensure that all legal requirements are met in the planning, delivery and implementation of events on behalf of Belfast City Council, including application for relevant licenses, contracts, insurance documentation, risk assessments, method statements and child protection policies prior to events. Produce event management plans in accordance with H&S guidance and legal obligations for events as required.
Assume the role of Deputy Event Controller at Belfast City Council Events, exercising general oversight and coordination during event delivery under the direction of the Event Controller and Event Coordinator.
Support the co-ordination of Freedom of Information requests, customer complaints and enquiries in conjunction with Business Support.
Assist in attracting sponsorship and liaise with national and international agencies to source funding and grants ensuring successful applications comply with conditions of the funding offer, gather evidence and compile/process funding claims as required. Assist in procuring media sponsorships and value in kind related to tourism initiatives and events.
Ensure the necessary high standards of service delivery at tourism initiatives and events etc through the management of volunteers and others working for the council and contracted staff to ensure that all events are delivered to the highest standards taking in to account all relevant council policies.
Participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
Participate as directed in the Council�s recruitment and selection procedures.
Act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
Undertake the duties in such a way as to enhance and protect the reputation and public profile of the council.
Undertake such other relevant duties as may from time to time be required.
This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve.  Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role.

Essential criteria

Qualifications and experience

Applicants must, as at the closing date for receipt of application forms:

have a third level qualification in a relevant discipline such as event management,          leisure and tourism, tourism, cultural tourism, business management and    marketing or  equivalent relevant qualification and
be able to demonstrate, by providing personal and specific examples on the application form that they have at least two years� relevant experience, gained within a business environment, in each of the following areas:
the delivery of large-scale public events or tourism initiatives; and
the marketing and promotion of events or tourism initiatives.
Special skills and attributes

Applicants should possess the following special skills and attributes which may be tested at interview:

Communication skills: the ability to communicate effectively with a wide range of audiences, both verbally and in writing and to deliver effective presentations appropriate to the audience.

Work planning and organisational skills: the ability to effectively plan and prioritise own workload and to ensure constant flow of work to minimise peaks and troughs.

Partnership working skills: the ability to work with a diverse group of other managers, both internally and externally, to meet common objectives.

Political and corporate sensitivity skills: an unbiased attitude with the skills to promote good public relations and the ability to maintain sound relationships with elected members, the media, the public and other bodies on a wide range of issues including those which are highly sensitive or confidential.

Team working skills: the ability to work as an effective team member and on your own initiative and contribute to success of the team and achievement of team objectives.

Customer care skills: a sound knowledge of customer care principles and practice with the ability to understand and respond to customer needs to maximise customer enjoyment and use of facilities.

Health and safety knowledge: the ability to ensure that all events are at all times safe for the public and that the welfare of staff is not compromised.

Information Technology skills: a knowledge of technology and systems and the potential for using these to improve services.

Short-listing criteria

In addition to the above qualifications and experience Belfast City Council reserves the right to shortlist only those applicants who, as at the closing date for receipt of application forms:

in the first instance, can demonstrate on the application form, by providing personal and specific examples, at least three years relevant experience in each of the two areas outlined above

For more information contact Jessica or Debbie 02895219313

BSNI are an acting recruitment agency.