Depot Manager

Job Purpose:

As Depot Manager, you’ll lead the day-to-day running of the depot, ensuring it operates smoothly, safely, and profitably. You’ll manage and support your team — including the Floor Supervisor, Office Manager and Tyre Technicians — while also working hands-on in the workshop when needed. You’ll maintain high customer service standards, manage stock and costs, and drive continuous improvement across the depot.

Main Duties and Responsibilities:

Depot Management

· Oversee all aspects of depot performance, ensuring efficiency and profitability.

· Manage daily sales, costs, stock levels, and cash handling.

· Maintain accurate stock control.

· Open and close the depot, ensuring security of premises, stock, and cash.

· Maintain a clean, organised, and safe work environment across all areas.

· Continuously review and improve depot processes and performance.

· Organise cover for truck and breakdowns.

Team Management

· Lead and support the Floor Supervisor, Office Manager and Tyre Technicians.

· Ensure the team are well-trained, motivated, and meeting performance standards.

· Manage attendance, and holidays to maintain full operational cover.

· Encourage teamwork, communication, and a positive work culture.

Customer Service

· Deliver and promote excellent customer service standards.

· Handle customer enquiries, quotations, and complaints professionally.

· Support sales growth by promoting additional services such as wheel alignment and balancing.

Financial & Administration

· Monitor depot sales, expenditure, and profit margins in line with the business model presented by Senior Management.

· Oversee the completion and checking of invoices, cash sales, and account reconciliations daily.

· Assist in forecasting, budgeting, and reporting on depot performance.

· Ensure compliance with company policies and procedures.

· For any equipment purchase exceeding £100, prior approval must be obtained from the General Manager or Managing Director.

· A minimum of three quotes must be provided for review and approval before the purchase is made.

Health, Safety & Compliance

· Maintain a safe working environment and ensure team compliance with Health & Safety rules.

· Report and address hazards, accidents, or unsafe practices promptly.

· Ensure all company vehicles and equipment are checked and maintained properly and organise any necessary repairs.

· Ensure weekly vehicle checks have been completed and returned by Tuesday each week.

· Ensure all staff members adhere to the non-smoking/vaping policy and personal use of mobile phones policy.

Tyre Fitting Duties

· Carry out tyre inspections, repairs, replacements, and wheel balancing on a range of vehicles.

· Advise customers on tyre condition, wear, and suitable replacements.

· Perform wheel alignments (2- and 4-wheel) to company standards.

· Ensure all work is completed safely, efficiently, and to a high quality.

· Support and train team members on tyre fitting and related services.

General

· Represent the company professionally with customers, suppliers, and colleagues.

· Safeguard company property and confidential information.

· Undertake any other reasonable duties as required to support depot operations.

BSNI is acting a recruitment agency

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