Bluestones Staffing
BSNI are working with Belfast City Council to recruit a Business Coordinator (HR and Administration). This role is temporary.
Job title
Business Coordinator (HR and Administration) – Human Resources
Employment type
Temporary
Number of people required
1
Target start date
03 Aug 2026
Duration
12 Weeks
Hours per week
37
Rate
PAYE: £23.37 per hour
Job location
4-10 Linenhall Street, Belfast, BT2 8BP, United Kingdom
This post will be split between Cecil Ward Building and Duncrue Industrial Estate. Office-based until fully trained. Mon to Fri 8:30am to 5pm, 4:30pm finish on a Friday.
Main purpose of job
Be responsible to the Human Resources Manager(s) for assisting with the effective management of all human resource matters and associated reporting across the department, to ensure the business needs are met in an efficient and effective manner in line with corporate policies and procedures.
Provide advice and guidance to the Departments Operational Directors, senior managers and other staff on human resource matters including employee relations, attendance management, training and development, payroll and other business issues and to coordinate all departmental Human Resource matters in liaison with Corporate Human Resources Unit.
Be responsible to the Human Resources Manager(s) for the allocation of the daily workload and the effective supervision of support staff assigned to the section including the motivation and management of relevant staff, and where appropriate to ensure that all tasks are carried out to agreed quality and time targets.
Contribute to the formulation and review of departmental Human Resource and business support policies and plans, and wider corporate policies and initiatives, working in conjunction with the Human Resources Manager and Business Support Manager and other council officers.
Assist the Human Resources Manager(s) to ensure the timely development of proposed annual objectives, performance indicators and work programmes.
Represent the Human Resources Manager(s) as required.
Summary of responsibilities and personal duties
1. Support the Human Resource Manager(s) in ensuring that human resources and employee relations issues for the department are effectively managed and reported on in accordance with councils policies and procedures and to ensure that the relevant legislative requirements are met.
2. Act as investigating officer and carry out investigations, including grievance, and disciplinary, in accordance with the councils human resources policies and procedures.
3. Be responsible for the effective management of human resource records including recruitment, discipline, sickness absence, overtime, leave etc, and to develop reports for the Operational Directors and Senior Departmental Management Team as required.
4. Be responsible for the ongoing monitoring, measurement and compliance auditing of departmental human resource performance data, for example, overtime working, agency working, attendance management etc. and for direct participation in absence management, disciplinary and grievance cases as required.
5. Assist the Human Resources Manager(s) in the effective management of sickness absence including the monitoring and compliance of departmental absence figures and the implementation of absence management policies and procedures.
6. Be responsible for the effective monitoring of all employee relations cases ensuring compliance with procedure and to maintain relevant Case Management Systems.
7. Be responsible for monitoring and managing the employment of agency workers within the Department and ensure compliance with legislation and corporate policies.
8. Oversee the monitoring of temporary and fixed term contracts and ensure compliance with corporate policy and legislation.
9. Oversee the effective management of the Departments redeployment process.
10. Oversee the management of the Departments vacancy control procedure in line with Council procedures.
11. Disseminate Human Resources information, issue guidelines and ensure effective communication across the department in relation to council policies, procedures and guidelines.
12. Be responsible for the co-ordination and administration of the departments service performance data and prepare reports and other statistical data relating to human resources matters and report to DMT on a regular basis.
13. Be responsible for the development and review of continuous improvement initiatives for the departmental HR Unit and to be the Departmental co-ordinator for quality initiatives and to coordinate relevant improvement information and develop departmental improvement plan.
14. Keep under active review in liaison with corporate Human Resources the human resources and administrative systems, procedures, practices and developments, including changes in legislation and regulations, necessary to support the departmental business needs.
15. Represent the Department through participation in corporate working groups, project groups and other consultative meetings as required, including meetings with trade unions and staff representatives, corporate human resources, legal services and other officers. In particular to consult in relation to changes in council policy and procedures or on the implementation of change by representing the department in the relevant forum.
16. Be responsible for responding to, and monitoring appropriate requests under FOI and data protection legislation and to ensure compliance with such legislation.
17. Assist the HR Manager(s) in the preparation of case papers for employment tribunals.
18. Provide advice on all employee relations and change management matters within the department through active participation in such areas as structural reviews, job evaluation exercises and categorisation processes.
19. Be responsible for the provision of appropriate departmental information to payroll, for example, overtime, sickness absence information and similar information.
20. Support the HR Manager(s) in the development and delivery of a departmental training strategy in relation to human resources policies, protocols and procedures.
21. Be responsible for monitoring the completion of departmental Personal Development Plans in line with corporate protocols, and that these provide the basis for an annual departmental training plan.
22. Be responsible for the development of an annual departmental training plan
23. Contribute towards the development of the section business plan and associated performance indicators.
24. Support the HR Manager(s) in ensuring the accurate and timely production of all information required for council and other committee reports, official returns for measuring the departments performance on HR matters.
25. Keep under review new developments in Human Resources and Industrial Relations matters relevant to any of the departments services and to make timely recommendations to the HR Manager(s) concerning all consequential changes to policy or procedures and training or other resource requirements necessary for the maintenance of departmental or service efficiency and effectiveness.
26. Represent the Human Resource Manager(s) as required.
27. Participate as directed in the councils selection interview process.
28. Undertake such other relevant duties as may from time to time be required.
Qualifications
Applicants must, as at the closing date for receipt of application forms, have a relevant third level qualification, for example, Business Studies, Human Resource Management or equivalent.
Experience
Applicants must, as at the closing date for receipt of application forms, be able to demonstrate by providing personal and specific examples on the application form that they have at least two years relevant experience of:
(i) Managing and supervising employees
(ii) Working in a HR role within a multi-disciplinary and unionised organisation;
(iii) Providing advice and guidance to senior managers, in at least five of the under-noted human resources areas (two of which must include attendance management and discipline and grievance):
1. attendance management;
2. discipline and grievance;
3. performance and capability;
4. unfair treatment complaints;
5. quality initiatives, for example Investors in People (IIP);
6. payroll administration;
7. training and development.
Shortlisting criteria
In addition to the above qualification and experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms, can demonstrate by providing personal and specific examples on the application form that they have in the first instance two years experience in providing advice and guidance to senior managers in six of the seven above-noted human resource areas
In the second instance, Belfast City Council reserves the right to shortlist only those applicants who have, as at the closing date for receipt of applications, graduate membership of the Chartered Institute of Personnel and Development (CIPD).
Special skills and attributes
Core competencies
Applicants must be able to demonstrate, by way of example on their application form, that they possess the following competencies which may also be tested at interview and assessment centre.
The ability to compile reports and letters on service issues, demonstrating an aptitude for writing about complex issues in a clear and concise style.
The capacity to provide supportive and advisory communications at a middle management level, as well as being skilled on interview techniques obtaining all relevant information.
Operational proficiency in the use of specialist software, capable of database manipulation and report creation to extract the data required for management information provision.
The knowledge required to analyse complex situations and make decisions that will have an affect on the service.
The ability to effectively prioritise service work depending upon demand and availability of resources while identifying joint goals in the short to medium term.
Key competencies
Applicants should be able to demonstrate, through example on their application form, evidence of the following competencies which may also be tested at interview and assessment centre.
Good leadership skills, be able to effectively manage a small section of employees, agreeing and reviewing targets for individuals and for teams
A track record of effective team working, capable of making a full contribution to team decision-making and achievement of objectives.
A sound, up to date, knowledge of the area of professional practice and academic requirements.
An in-depth knowledge of best value and local performance standards, including the facility to contribute to the development of departmental performance standards.
The ability to work either independently or as part of a team or teams to think creatively in terms of improving the quality of a service.
A track record of implementing changes in working practices and evidence of proactively promoting change.
For further information contact Jessica or Debbie on 02895219313
BSNI are an acting recruitment agency.