Casual Cultural Assistant – Manual Labour

BSNI are working with Newry Mourne and Down District City Council to recruit a Casual Cultural Assistant – Manual Labour. This role is temporary.

Employment type
Temporary
Number of people required
10
Target start date
31 Mar 2026
Duration
40 Weeks
Hours per week
1

Rate
PAYE: £13.63 per hour
Limited/Umbrella: £18.02 per hour
Job location
2-6 Irish Street, Downpatrick, Newry, Mourne and Down, BT30 6BP, United Kingdom

If you were successfully appointed to the casual panel there is no entitlement to any minimum hours. There is no obligation on the Council to offer you work nor on you to accept any offer of work.

Job Description
The postholder will form part of a skilled team of front line staff across Council Museum and Arts
Facilities and Council events to ensure a positive visitor experience by providing information
services , hospitality, cleaning and security as required and to ensure high standards of customer
satisfaction.

Responsible For  Security and cleaning of Council Museum and Arts
Facilities
�Customer care and hospitality
Cash handling, taking bookings, dealing with
enquiries and complaints
Assistance with events, tours, exhibitions,
curatorial work, educational activities and
promotional work
Maintenance of a safe environment and
monitoring of systems and equipment
Date of Job Description October 2021
Duties and Responsibilities
1. To ensure security and public order of the Museum/Arts Centre or at special events
within Council Facilities and at Council events.
2. To carry out cleaning and housekeeping duties, ensuring the highest standards of
cleanliness and hygiene, in both interior and exterior locations, and to ensure records
and paperwork are completed for same.
3. To provide a positive visitor experience and the highest levels of customer care and
satisfaction to the public by providing high quality welcome, information,
safeguarding and hospitality services.
4. To undertake reception, front of house and shop duties to include cash handling,
bookings, class enrolments, box office, distribution of literature. To deal with
customer complaints and to ensure the completion of market research, health and
safety documentation where required.
5. To undertake a range of duties associated with exhibitions, performances and
educational events, ensuring safe use and proper storage of exhibition material and
equipment.
6. To assist in the practical preparations, including room and venue set-up, for events,
exhibitions, workshops, performances, educational activities and promotional work at
outside events including markets, seasonal and Council tourism events.
7. To report and escalate when necessary incidents, accidents and faults with
equipment, fixtures and fittings internal and external.
8. To undertake a range of duties associated with all relevant arts, museum and events
service as requested in venues and district-wide at Council-run events.
9. To report accidents promptly, seek assistance to safeguard members of the public as
necessary and fill in all relevant accident reports forms.
Service Delivery and Performance
Be accountable to the Assistant Curator for all aspects of service delivery within the section;
ensuring the provision and delivery of high quality and cost effective services.
Financial Management and Controls
1. Ensure functions under the control of the post holder are operated in accordance with the
Councils risk management and governance processes, and that the appropriate
documentation is completed and signed off as necessary.
Performance Improvement
2. Keep up-to-date with changes and amendments to relevant and allied legislation including
areas of best practice relating to the postholders service area, reviewing practices, making
recommendations to the Assistant Curator of the service and implementing service
improvements, as appropriate
3. Participate in employee training and development activities to ensure that knowledge, skills
and competence required to fulfil the role in full are up to date.
General
4. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as
amended); Acts of Parliament; Statutory Instruments and Regulations and other legal
requirements; and all Council Policies and Procedures including Dignity at Work, Health and
Safety, Attendance and all relevant Codes of Conduct.
5. Undertake the duties in such a way as to enhance and promote the positive reputation of
Newry, Mourne and Down District Council.
6. Lead by example by behaving at all times in accordance with the Councils values and
promote same within the organisation and externally.
7. Undertake all aspects of work respecting confidentiality and ensure that personal and/or
sensitive information under the control or access of the postholder is used, stored and
maintained in accordance with relevant data protection legislation.
8. Contribute to Corporate, Departmental and Regional working groups as required.
9. Where applicable act as Designated Safeguarding Officer in accordance with relevant
legislation and Council Policy and Procedure.
10. Where applicable, oversee the provision of a suitable key holding arrangement(s) for the
service area(s) under the control of the postholder to ensure:
Routine opening and closing of Council Buildings and Facilities
Response to out of hours alarm calls
Ability to open buildings/facilities to assist with Councils Emergency Plan.
11. When required, assist in the execution of the Councils Emergency and Business Continuity
Plans.
12. Promote diversity across the organisation and in the Department by adhering to the
Councils Equal Opportunity policies and procedures and avoiding all forms of discrimination
both as an employer and a service provider.
The list of duties / responsibilities must not be considered comprehensive nor exhaustive. They are
simply a summary of the main duties / responsibilities that the post holder will be required to
undertake. No Job Description can cover every issue that may arise within the post at various times
and the post holder is expected to carry out other duties from time to time which are broadly
consistent with those in this Job Description.

If you were successfully appointed to the casual panel there is no entitlement to any minimum hours.  There is no obligation on the Council to offer you work nor on you to accept any offer of work.

For more information contact Jessica or Debbie on 02895219313

BSNI are an acting recruitment agency.