Bluestones Staffing
BSNI are working with Lisburn and Castlereagh City Council to recruit a Community Engagement Officer. This role is temporary.
Employment type
Temporary
Number of people required
1
Target start date
08 Jun 2026
Duration
78 Weeks
Hours per week
37
Rate
PAYE: £20.66 per hour
Job location
The Island, Lisburn, Lisburn and Castlereagh, BT27 4RL, United Kingdom
HOURS OF WORK: 37 hours per week with some out of hours requirements
KEY PURPOSE OF THE JOB � To act as a point of contact for the Council in the delivery of relevant community engagement programmes. In particular this post will involve community engagement for the Belfast Region City Deal, Destination Royal Hillsborough (BRCD DRH) and the redevelopment of the Dundonald International Ice Bowl as well as complementing and working with other community focused workstreams. � To develop a community engagement programme that communicates BRCD and the redevelopment of DIIB, whilst collating, responding and signpost day to day enquiries from key stakeholders to include members of the public/residents, local businesses, community & voluntary sector along with Elected Members, in relation to local considerations.
Key Duties and Responsibilities
1. Work collaboratively across Council services to ensure an integrated and consistent approach to engagement and communications activity whilst promoting inclusivity, partnership building and social impact.
2. To develop a bespoke engagement plan including implementation, evaluation and ongoing review.
3. To establish close liaison with the Communications Service Unit, ensure cohesive messaging in the use of social media, events, and direct outreach.
4. To develop and deliver a programme of activity to increase awareness at every phase of delivery of engagement in relation to the different departmental workstreams being undertaken.
5. To be responsible for collating, responding and signposting to identified local needs as required.
6. Establish and develop working relationships with the relevant internal and external partners and stakeholders.
7. To implement a programme of outreach work to enhance the public, business and community awareness with the aim of achieving positive outcomes to programmes and projects.
8. To assist the Project Sponsor(s) with the effective engagement and communications around the delivery of programmes and projects.
9. Support the continued development of a professional culture of Communications across the Council that utilises modern, professional approaches to communications and stakeholder engagement internally and externally.
10. To establish, develop and facilitate cooperation between Council and partners in order to ensure a holistic response to issues identified and to implement effective responses.
11. To work with LCCC colleagues across departments to establish and co-ordinate a database of business and community contacts.
12. To ensure that effective and accurate records and information procedures are put in place and maintained of all meetings.
13. To prepare reports for Committee meetings as required.
14. Ensure the provision of high standards of customer care and communicate in a way, which embraces and promotes the public image and overall reputation of the Council.
15. Ensure compliance with Council policies and procedures and operate within the highest standards of personal behaviour, which reflect the core values and behaviours of the organisation.
Note: The post holder should be aware that the responsibilities and functional areas of the post may be subject to change without changing the purpose or level of responsibility. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation and the role. Person Specification � Community Engagement Officer Essential Criteria Method of Assessment Qualifications & Experience It is essential that applicants have a minimum of: QUALIFICATIONS 1.1 � A degree or NVQ Level 4 or equivalent in a relevant qualification e.g. Marketing, Community Development or Public Relations. EXPERIENCE 1.2 � A minimum of two years� relevant experience in the following areas: � Engaging with communities, conflict resolution and facilitation � Communications campaign planning and management � Digital communications � Stakeholder engagement Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of four years� experience as outlined in 1.2 above. Application Form Application Form General 1.3 � It is essential that applicants hold a full (i.e. not provisional) and current UK driving licence and access to a car or *have access to a means of transport which would enable the applicant to carry out the duties of the post.* *Applies only to applicants who have a disability under the Disability Discrimination Act. Application Form Knowledge � Practical understanding of the main issues and developments impacting on service delivery within the remit of this role. � A clear understanding of the workings of local government and the wider environment and political context in which it operates. Interview / Assessment Centre BEHAVIOURAL COMPETENCIES � REFER TO ATTACHED GUIDE �COMPETENCY FRAMEWORK FOR LOCAL GOVERNMENT� The following behavioural competencies have been designated as essential behaviours that should be demonstrated in order to successfully perform this role. These behaviours will be assessed during the selection process. Applicants should refer to the attached competency guide. Factor Criteria Essential Desirable Assessment Method Behavioural Competencies 1.1 � Setting Direction Contributes to the development of a strategy and conveys a clear vision led by innovative ambition and proactive behaviour. Yes Assessment / Interview 2.3 � Communicates with Impact Presents a positive image by communicating effectively, being resilient and treating people fairly. Yes Assessment / Interview 3.1 � Collaborating in a Political Environment Develops and manages effective networks by establishing common ground. Yes Assessment / Interview 3.3 � Meeting Customer Needs Establishes the needs of customers and strives to ensure that these are met. Yes Assessment / Interview 4.3 � Achieving Results Takes personal responsibility for making things happen. Shows motivation and perseverance in overcoming obstacles and achieving results. Yes Assessment / Interview 4.4 � Continuously Improving Services Seeks to continually improve the services and processes that impact on users.
For further information contact Jessica or Debbie on 02895219313
BSNI are a acting recruitment agency.