Bluestones Staffing
BSNI are working with Belfast City Council to recruit a Duty Manager (Markets) – Management. This role is temporary.
Number of people required
1
Target start date
05 Jan 2026
Duration
8 Weeks
Hours per week
37
Hours of duty for this post will be on a shift rota basis Monday-Sunday. Shifts will be between the hours of 07:30-18:00.
Rate
PAYE: £20.66 per hour
Job location
12-20 East Bridge Street, Belfast, BT1 3NQ, United Kingdom
Main purpose of job
To be responsible to the Markets Development Manager for the efficient management, control and operation of the council�s markets.
To be responsible for the management of the Smithfield Market and St George�s Market and other city centre markets as necessary.
To contribute to the business planning process for the Markets Unit.
To supervise the markets staff, manage the markets and act as part of the team prior to, during and after market activities and events held at these venues.
To contribute as required to the operational management of other council properties and facilities for which the Place and Economy Department is responsible.
Summary of responsibilities and personal duties
To ensure high standards of service delivery through the effective and efficient management of all day-to-day operational matters at the market venues to ensure that all market activities run smoothly. Market activities include events, exhibitions, fairs, shows, conferences, retail activities (shops, restaurant) etc. as well as traditional and specialist markets.
To assist when required with the operational management of such properties and facilities which, from time to time, may be under the responsibility of the Place and Economy Department.
To supervise, motivate and manage all staff within the post holder�s sphere of responsibility including allocating duties, maintaining records and submission of payroll data, in line with the council�s procedures and policies, including, absence management, disciplinary and grievance procedures.
To assist in the management of outsourced contracts in relation to the Markets Unit.
To assist in the management of an effective system of performance management for the markets.
To ensure that all markets income is collected on time and that income is managed in line with the council�s policies, financial regulations and standing orders. Such income will include rents, stallages and licence fees.
To ensure that all markets are opened and closed at the proper times, that they are maintained and that at all times the Market Bye-laws, Regulations and conditions of trading permits are observed.
To ensure that all market facilities and infrastructure are maintained in a good state of repair and cleanliness and to arrange for any necessary repairs or maintenance. To control indiscriminate dumping by traders.
To ensure that health and safety at work is monitored and implemented effectively throughout the markets and its functions, including the maintenance of fire logs, COSHH and risk assessments thus warranting the safety and well-being of staff, traders and members of the public.
To manage and monitor WIRES Inspections and ensure that any actions highlighted are dealt with to ensure WIRES compliance.
To undertake responsibility for the management and security of the land and buildings, plant and machinery ensuring the safety of tenants, staff, occupiers and the public, including arranging fire drills, management of the CCTV systems, maintenance of plant and machinery and other relevant duties. The post holder will also be required to act as key holder for the premises.
To assist in the development, promotion and operation relative to the Markets Unit that maximises the Markets Unit contribution to the retail regeneration of Belfast.
To participate as necessary with other council departments and external agencies in the day-to-day aspects of development and promotion of the Markets Unit.
To promote the Markets and process applications for market hire including market hall, stalls, retail units etc, allocating stallage spaces and maintaining ancillary records, including a register of applications, attendance records, etc.
To check that all relevant insurance cover is maintained valid and adequate by market tenants and traders.
To assist development and implementation of a customer relationship management system and customer care programme for all markets operated by the Council working with both traders, public and wider stakeholders.
To liaise with promoters, retailers, traders, exhibitors, customers and the public to ensure the smooth, effective, efficient and economic management of all market venues.
To manage the lettings of vacant units within the markets, in conjunction with the Estates Management Unit and to ensure proper completion of tenancy and other agreements.
To initiate procedures for the collection of overdue rents and other income in accordance with the councils policies, financial regulations and standing orders, in liaison with business support as necessary.
To order and control the custody and issue of all receipt stationery. To order any other necessary supplies.
To meet with traders, tenants, prospective customers and the public dealing with enquiries, providing information and resolving disputes.
To deal with correspondence and prepare information and reports as necessary.
To represent the Markets Development Manager as requested within the post holders sphere of responsibility.
To participate as directed in the councils selection and interview procedure.
To undertake the duties in such a way as to enhance and protect the reputation and public profile of the city council.
To undertake such other relevant duties as may from time to time be required.
Essential criteria
Qualifications and experience
Applicants must, as at the closing date for receipt of application forms:
have a relevant third level qualification such as Business Studies, Management, Facilities Management or equivalent qualification and be able to demonstrate on the application form, by providing personal and specific examples, at least one years relevant experience in each of the following three areas:
or
be able to demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the following three areas:
managing and motivating staff, i.e. direct reports, in accordance with the principles of performance management and personal development;
managing health and safety issues in a facility to ensure safety of staff, tenants and members of the public; and
managing events, exhibitions, fairs, shows or conferences.
For more information contact Jessica or Debbie on 02895219313.
BSNI are an acting recruitment agency.