Bluestones Group
BSNI are working with Belfast City Council to recruit a Mobile Facilities Attendant – Facilities & Environment. This role is temporary.
Target start date
24 Nov 2025
Duration
12 Weeks
Hours per week
27.5
Rate: £13.47 per hour
Monday-Friday 4.30pm to 10.00pm (27.5 hours)
Job location
Ravenhill Road, Belfast, BT6 8EE, United Kingdom
Main purpose of job.
To be responsible to the appropriate officer, to ensure that all sites and associated facilities are maintained and kept to required standards for public use and to appropriately supervise access to these facilities.
To be responsible to the appropriate officer for administering bookings of facilities and for providing information and advice to customers.
To be able to work flexibly across all sites to ensure the necessary high standards of service delivery are achieved.
Summary of responsibilities and personal duties
To provide a high standard of customer service to all customers.
To ensure that all areas in and around the site and associated facilities are kept in a clean and hygienic condition (including litter collections).
To act as keyholder, responsible for opening and closing and controlling access to all parts of the building and associated facilities.
To monitor and check bookings and ensure that user access to facilities, for example, 3G pitches, are in line with bookings taken and to take appropriate remedial action as required.
To assist with events as and when required.
To carry out the necessary checks to ensure that all users comply with booking regulations as laid down by Belfast City Council.
To patrol designated centre car parks in an effort to prevent vandalism to or theft from the vehicles.
To maintain records and complete associated paperwork as required by laid down policies and procedures.
To receive, record and secure cash in line with the cash handling procedures and issue tickets and equipment as required.
To ensure good relations with all user groups including members of the public and respond to requests, provide guidance and deal with any complaints in relation to the site.
To drive and be responsible for any allocated vehicle (within the post holders driving licence category) and adhere to driver daily checks and accident/incident/vehicle defect procedures, including the completion of all required documentation.
To take all reasonable steps to ensure that sites and associated facilities are properly cared for and that the risk of damage or theft is minimised, reporting any faults or necessary repairs directly to the relevant supervisor (along with information required for the preparation of statements and reports of evidence).
To oversee the general safety and behaviour of the public and direct the activities of users to prevent misuse, damage to facilities and equipment and comply with all Health and Safety at Work legislation.
To assist as and when required, in the inspection of playgrounds, play equipment, sports surfaces and parks furniture and to undertake minor repairs.
To undertake general and specific cleaning duties, individually or as part of a team, throughout all parts of the complex both internally and externally.
To use all cleaning equipment and chemicals in accordance with guidelines and health and safety regulations.
To be responsible for security/fire alarms and to make all health and safety checks in accordance with the set down procedures.
To implement the policy and procedures of Belfast City Council, taking appropriate action as required.
Participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure.
Act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation.
Undertake the duties in such a way as to enhance and protect the reputation and public profile of the council.
Undertake such other relevant duties as may from time to time be required.
This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role.
For more information contact Jessica or Debbie on 02895219313